191 reviews of Fashion Nova 'I love this store it was my first time shopping here but definitely won't be my last the customer service was awesome i had a last min event and was ready to leave the mall but as soon as I walked into the store everyone was extremely nice helping me pick out different dresses and putting outfits. I usually luck out and get a few wrong numbers before all the calls or text messages are for me. They cannot just get away with stealing your money. COVID update: Fashion Nova has updated their hours and services. Ive changed my phone number a few times over the years. There has got to be something done, this is basic theft. Fashion Nova complaints email & Phone number Complaint via Phone number : 1 (800) 866-0286 Complaint via Email : The Complaint via. Here’s how you can reach the main office: Fashion Nova, Inc. The Fashion Nova Corporate offices are in California. IT NEVER EVEN REACHED CUSTOMS - IT NEVER LEFT RANCHO DOMIGUEZ WHICH IS THEIR LOCATION! Fashion Nova Corporate Contact Information. Then send a form to fill out to start an investigation and then when I send it back they tell me they will not do anything as they aren't responsible for customs. Available on iOS and Android, the Shop app makes it easy to find and track the things you love, earn exclusive rewards, and discover the worlds greatest. They continuously give the same scripted responses. As proof, I provided Fashion Nova w/ all the shipping info, tracking number, etc. To explain, Fashion Nova is refusing to process a refund for an order that was confirmed by the USPS as delivered to their facility on Octo. They have basically stolen my money from me and will not refund or even tell me where my order is. Buyer Beware Fashion Nova has lost focus on their customers and placed all of that focus on the bottom line.
My second order has already been delivered and received. Their live chat is only with a robot, their phone number is somehow. I have emailed many times and all they say respond is with a generic pasted message that they are not responsible for the shipping and customs. 14159 reviews for Fashion Nova, 4.0 stars: The clothes are cheap and do not fit. The last update was February 4th - RANCHO DOMINGUEZ. One on January 31st, the other on February 6th.
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